INFORMATION COMMUNICATION TECHNOLOGY OFFICER I/ COMPUTER PROGRAMMER I

For appointment to this grade, a candidate must have: -

     i.        Served in the grade of Information Communication Technology Officer II or in an equivalent and relevant position in the Public Service for a minimum period of three (3) years;

   ii.        A Bachelor of Science Degree in any of the following fields; Computer Science, ICT, IT, Computer Engineering, Computer Networking, Software Engineering, Business IT, Data Science, Telecommunications Engineering, Electrical and Electronics Engineering, Cyber Security or equivalent from a recognized Institution; and

  iii.        Shown merit and ability as reflected in work performance and results.

Duties and responsibilities;

     i.        Implementing ICT policies, strategies, regulations, standards and guidelines;

   ii.        Undertaking cybersecurity surveillance and make appropriate recommendations;

  iii.        Supporting systems audit;

  iv.        Supporting ICT innovation and commercialization initiatives;

    v.        Supporting implementation of strategies on environmentally friendly digital technologies and e-waste management;

  vi.        Assisting in the implementation of data management strategies and initiatives;

 vii.        Supporting digital transformation initiatives;

viii.        Providing technical support on digitalization of Government services;

  ix.        Installing and configuring ICT systems, databases, Applications, networks, data center services and communication systems;

    x.        Supporting system and data backups, and recovery;

  xi.        Supporting implementation of standard operating procedures relating to ICT infrastructures, software applications and systems and business continuity strategies;

xii.        Collecting ICT operational data for reporting and optimizing performance;

xiii.        Troubleshooting, diagnosing and solving network, software and hardware issues;

xiv.        Undertaking preventive measures, repairing and maintaining ICT equipment and software applications;

 xv.        Manning ICT help desk services, providing end-user support and capacity building;

xvi.        Assisting with information security management issues and related support;

xvii.        Implementation of ICT-related risk management strategies.